Read what customers are saying about this product:
Rating: 4.33 out of 3 votes cast
I love this watch but....
This watch is absolutely gorgeous! My father, a preferred member for a long time, bought this watch for me for my birthday. It is more beautiful than the pictures. My father purchased this watch upon my request because I have not taken off the other, more casual, ceramic watch from Stauer since Christmas! However, upon opening this new one today, we, unfortunately discovered that the crown did not work. It wouldn''t turn, it was unable to pull out, so we could not set the date. Therefore, we packaged it back up immediately, will mail it back on Monday, and hopefully I will have a replacement that works VERY soon! I hope that customer service will handle this as beautiful as this watch!
I purchased this watch and love how it looks on my wrist from every angle. I read the comment about the stem because I had the same problem. I took it to my local jeweler, who set the watch with ease. He said that the stem screws out first before you can change time/date. I haven''t tried it yet, but know that the watch works as designed. I would love to have a black ceramic watch with the bling/crystals on it.
Removing Links from the Watchband is Not Easy
I bought this item for my wife for our anniversary on November 25th. This is a nice watch, and my wife was well pleased, but any prospective buyer should know that this ceramic watch is a fairly heavy piece and that the watch band will have to have links removed, as it arrives quite large. Unfortunately, we found the link removal very challenging, as most jewelers, and even watch repair shops, found it difficult to address because of the fragile ceramic band and odd sized pins used to hold the links together. We finally found one who could do it, but they said it had many complex features which required special tools. I called Stauer''s customer service during this process and they could offer no advice or assistance. They only offered to take the watch as a return.